Business Analyst

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Date: Oct 8, 2021

Location: Toronto, ON, CA, M5G 2L5

Company: Innovapost

Who is Innvapost

Great question! We are the technology arm of the Canada Post Group of companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian delivers and receives their packages and mail. Next time you see your neighbor picking up their mail and receiving a package, you will be able to say “you’re welcome!”

What role will you play?

As a Business Analyst you will play a key role to transform the business by working with stakeholders in both business and IT on strategic Shipping Systems initiatives. The Shipping domain is the most dynamic and highest growth area of the Canada Post organization where your role can directly impact and influence how businesses and consumers send and receive parcels in Canada.

For this position, we are looking to hire a person who can navigate ambiguity, an excellent facilitator, very structured, analytical and thrives on delivering results, and who can work well with all Stakeholders.

What will you be responsible for? (apart from innovating)

The successful candidate will be expected to contribute fully as a hands-on Business Analyst and be able to leverage your knowledge in defining and helping to bridge the gap between business and technology. The candidate is responsible for breaking down business requirements into clearly defined work packages/user stories, capture supporting service design artifacts, and ensure cross-team alignment on business solutions and agile planning.

What skills you need for this role to be yours

  • Excellent ideation and problem solving skills
  • Team focused and success driven. Ability to adapt to a changing work environment
  • Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation
  • Mature perspective on architecture principles and frameworks
  • Understands principles of iterative development, and able to document business requirements as Agile user stories

Additional skills that set you apart

  • Experience in complex IT projects with breadth and depth of various systems and business processes
  • Ability to thrive in a dynamic environment


Be Courageous
Be Inclusive
Be Curious
Technical Knowledge


  • Academic: Bachelor Degree or equivalent experience. Specialty: Computer science, management information systems, or a related field. (Required)
  • Certifications: Certified business analysis professional (CBAP) (Asset), BABOK (Asset), ITIL foundations (Asset), Project Management Professional (Asset), TOGAF certification (Asset)


The work we do at Innovapost impacts every Canadian. To work with us, you must be eligible to obtain a Canada Post Reliability Security Clearance.

Good luck! We are looking forward to meeting you, but unfortunately, we will not be able to meet all of you!