Security Operations Specialist

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Date: Sep 7, 2023

Location: Ottawa/GTA, ON, CA, 1A1A1A

Company: Innovapost

Requisition Number: 2889 

Province: Ontario (CA-ON) 

Country: Canada (CA) 

Employment Type: Regular 

Job Level: L3 



Who are we?

We are the technology arm of the Canada Post Group of Companies which includes Canada Post, Purolator, and SCI. Innovapost provides client-specific Information Technology (IT), Information Systems (IS), and business solution services exclusively within the Group and helps them deliver innovative solutions and value to Canadians. Our work transforms operations and modernizes business to meet the demands of the evolving mail, courier, and logistics industries. By joining us you will be able to make a positive impact on how every Canadian sends and receives their packages and mail. Next time you see your neighbour picking up their mail and receiving a package, you will be able to say, “you’re welcome!”


Why join us?

Continuous improvement; a focus on Diversity, Inclusion and Belonging; Environmental and Social Governance; and an investment in a hybrid workplace are just a few of the feathers in our cap. We were also awarded IT World Canada’s 2022 Digital Transformation Award for Large Public Sector organizations. As technology evolves, we believe in providing our high-performing workforce with the skills of tomorrow through continuous learning and career growth. Offering access to learning platforms like Degreed, LinkedIn Learning, Microsoft Enterprise Skills – as well as a Leadership Developmental Program – Innovapost enables you to connect learning with skills and map your skills to open opportunities within the company.


What role will you play?

The Information Security Operations team is a small and dedicated team tasked with monitoring the security products deployed within the Canada Post Group of Companies’ networks to ensure we can detect and resolve security incidents.  As a Security Operations Analyst you will use your technical and interpersonal skills to help support the vulnerability management program.  You will be responsible for reviewing and validating vulnerabilities within the systems and working with system owners to identify and validate resolutions or workarounds.  You will also identify the impact of new vulnerabilities on our systems. 

What you'll be responsible for:

  • Identifying and ranking newly found vulnerabilities based and reporting findings to technology owner
  • Validating the additional risk the vulnerability poses to our internal systems
  • Working with technology owner to identify resolution and implementation timelines
  • Working with other security teams to document any additional risk
  • Validating vulnerabilities have been properly resolved
  • Reporting to all business levels on the success of the program

This role is not for a penetration tester or vulnerability researcher.  You will be obtaining and processing data from vulnerability scanners and external threat feeds.

What does it take for this role to be yours?

  • 4+ years experience with security vulnerability
  • 4+ years experience with incident response
  • Passion for information security and in particular vulnerability management
  • Insight into vulnerability and risk management
  • Finesse to transfer your passion to others to ensure quick remediation
  • Desire to improve processes and make things better
  • Curiosity to understand why and how

Additional skills that set you apart:

  • Experience in other areas of security including incident response, internet filtering, email security, EDR
  • Experience in other areas of IT (development, support, networking, database, etc.)
  • Experience with scripting languages (Python, PowerShell, VBA) including API calls (Asset)

Education and certification:

  • College Diploma or higher preferably in an information security or computer field of study

What do we value?

At Innovapost, we believe in being:

  • Courageous – doing the right thing
  • INNOvative – leading with a visionary mindset
  • Inclusive – listening without judgement and challenging biases
  • Inspirational – having a positive attitude, interest, and accountability
  • Curious – being inquisitive to learn continuously


We also believe in thinking and acting as one team, having mutual respect, having an inherent bias for action, continuously improving and INNOvating, and trusting others to play their roles.


Diversity, Inclusion & Belonging at Innovapost

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success. We encourage applications from women, Indigenous people, persons with disabilities and visible minorities.


Hybrid Workplace

Innovapost has a highly flexible Hybrid Workplace Practice which outlines our default work arrangement as ‘Hybrid Local’. This enables employees to work from either a Local Personal Residence, an Assigned Office Location, or both. Your Assigned Office Location for this position will either be our Ottawa or Toronto office based on the requirements for your role. 

Specifically, ‘Local’ refers to a location either within the National Capital Region (NCR) or the Greater Toronto Area (GTA), as employees are expected to be within reasonable commuting distance of one of our offices. Hybrid Local does not mean that employees work from home all the time, nor does it mean that employees are in the office all the time. 

Hybrid work arrangements enable employees to collaborate in person with their colleagues as determined by their leadership team. This may include events and activities established to enhance in-person collaboration.



Innovapost is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Innovapost regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.


The work we do at Innovapost impacts every Canadian. To work with us, you must be eligible to obtain a Canada Post Reliability Security Clearance.

Good luck! We look forward to hearing from you!