Identity Governance Specialist

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Date: Sep 16, 2023

Location: Ottawa, ON, CA, K2K 3N5

Company: Innovapost

Requisition Number: 2846 

Province: Ontario (CA-ON) 

Country: Canada (CA) 

Employment Type: Regular 

Job Level: L4 



Who are we?

We are the technology arm of the Canada Post Group of Companies which includes Canada Post, Purolator, and SCI. Innovapost provides client-specific Information Technology (IT), Information Systems (IS), and business solution services exclusively within the Group and helps them deliver innovative solutions and value to Canadians. Our work transforms operations and modernizes business to meet the demands of the evolving mail, courier, and logistics industries. By joining us you will be able to make a positive impact on how every Canadian sends and receives their packages and mail. Next time you see your neighbour picking up their mail and receiving a package, you will be able to say, “you’re welcome!”


Why join us?

Continuous improvement; a focus on Diversity, Inclusion and Belonging; Environmental and Social Governance; and an investment in a hybrid workplace are just a few of the feathers in our cap. We were also awarded IT World Canada’s 2022 Digital Transformation Award for Large Public Sector organizations. As technology evolves, we believe in providing our high-performing workforce with the skills of tomorrow through continuous learning and career growth. Offering access to learning platforms like Degreed, LinkedIn Learning, Microsoft Enterprise Skills – as well as a Leadership Developmental Program – Innovapost enables you to connect learning with skills and map your skills to open opportunities within the company.


What role will you play?

Reporting to the Head of IAM, the Identity Governance Specialist assists in building and supporting strategic platforms for managing, requesting, approving and monitoring access to business platforms and user applications. The Identity Governance Specialist works closely with different stakeholders and Innovapost’s outsourcing partners to facilitate the delivery and support of Identity Governance services and adherence to Identity policies and procedures.

What you'll be responsible for:

• Participate in the development and maintenance of an IAM technical vision that can be articulated across functional groups, aligned with long-term that delivers needed business agility to adapt to changing market conditions

• Understand operational, regulatory, and other risks related area of Access Lifecycle Services

• Work with the Head of IAM and stakeholders to understand user access requirements to sensitive data and to define IAM processes

• Work to maintain an effective and timely program to manage identity and access privileges

• Assist in the delivery of key IAM projects such as: Sailpoint Identity Governance and Administration (IGA), Privileged Access Management (PAM) and Identity integration with cloud platforms

• Work to drive the adoption of IAM directives, standards, frameworks and guidelines by business users

• Analyze data and access processes and procedures to deliver recommendations for greater efficiency by building process(es) to reduce operational risks.

• Create and contribute to specific analytics and reporting goals, in support of the overall success of Security CoE and business strategies.

• Excel in relationship building and working with various teams to assist in completion of all certifications across the enterprise.

• Oversee adherence to tasks for access governance functions; tasks relevant to Identity & Access Governance including access certification, communication, and documentation of operational processes and procedures, etc.

• Interface with Innovapost’s outsourcing partners to ensure Innovapost’s access management policies and procedures are adhered to.

• Assist in delivery a best-in-class identity and access management experience for business users and Innovapost users

• Ensure that IAM services are performed in accordance with defined policies and procedures.

• Mentor stakeholders on Identity and Access Management topics as required.

• Remain current on new products and tools emerging in the IAM space.

What does it take for this role to be yours?

• Access Management: understanding of the principles of privileged and production access, as well as strong discipline regarding enforcement of access management core principles.

• Client Management: experienced in effectively interacting and communicating with business partners

• Project Management: experienced in managing multiple dependencies between IAM projects with a proven track record of successful IAM deployments

• Experience supporting and managing IGA integration with various SAP applications

• Experience in cloud Identity management with various cloud providers.

• Experience with Directories such as Active Directory, Azure Active Directory.

• Solid understanding of Federated access to applications using SAML, OIDC, SCIM and other Federation protocols.

• Experience writing Powershell, Perl and other scripts to gather and triage information.

• Experience managing and analysing Identity data and preparing reports with MS Excel.

Additional skills that set you apart:

• Technical or architectural experience in IAM solutions is a strong asset

• Security and Risk Management: knowledge of information security and risk control frameworks such as NIST, COBiT, ISO 27001, ITIL, CIS and ITSG is preferred

Education and certification:

Academic :

Undergraduate degree in engineering, computer science, business, or equivalent (required), Graduate degree in Business Administration (MBA) (Asset)

Certifications :

  • PMP (Asset), ITIL foundations (Asset)
  • Certifications: CIAM (Asset), CISSP (Asset), ITIL foundations

What do we value?

At Innovapost, we believe in being:

  • Courageous – doing the right thing
  • INNOvative – leading with a visionary mindset
  • Inclusive – listening without judgement and challenging biases
  • Inspirational – having a positive attitude, interest, and accountability
  • Curious – being inquisitive to learn continuously


We also believe in thinking and acting as one team, having mutual respect, having an inherent bias for action, continuously improving and INNOvating, and trusting others to play their roles.


Diversity, Inclusion & Belonging at Innovapost

We value diversity as an essential part of who we are as a company, how we operate and how we see our future. We believe that attracting, developing, and retaining people who reflect the diversity of Canada is essential to our success. We encourage applications from women, Indigenous people, persons with disabilities and visible minorities.



Innovapost is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by Innovapost regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.


The work we do at Innovapost impacts every Canadian. To work with us, you must be eligible to obtain a Canada Post Reliability Security Clearance.

Good luck! We look forward to hearing from you!