Identity & Access Management Specialist

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Date: Jul 30, 2022

Location: Ottawa, ON, CA, K2K 3N5

Company: Innovapost

Who is Innovapost?

Great question! We are the technology arm of the Canada Post Group of companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian deliver and receives their packages and mail. Next time you see your neighbor picking up their mail and receiving a package, you will be able to say “you’re welcome!”

Why join Innovapost?

As Technology evolves constantly, we invest in our High Performing Workforce with the Skills of Tomorrow through continuous learning and career growth within Innovapost, including access to LinkedIn Leaning, the new Degreed capability and a Leadership Developmental Program. We invest in Diversity, Inclusion and Belonging, and provide continuous employee engagement to grow our business together.      

What role will you play?

Reporting to the Head of IAM, the Identity and Access Management Specialist (“IAM”) assists in building and supporting strategic platforms for managing, requesting, approving and monitoring access to business platforms and user applications.

The Identity and Access Management Specialist works closely with different stakeholders and Innovapost’s outsourcing partners to facilitate the delivery and support of Identity services and adherence to Identity policies and procedures.


  • Participate in the development and maintenance of an IAM technical vision that can be articulated across functional groups, aligned with long term projects, and that delivers needed business agility to adapt to changing market conditions
  • Effectively communicate IAM benefits, policies processes and procedures to stakeholders. 
  • Understand operational, regulatory, and other risks related the area of Access Lifecycle Services
  • Work with the Head of IAM and stakeholders to understand user access requirements to sensitive data and to define IAM processes underpinning the hiring, moving, and exiting of employees
  • Work to maintain an effective and timely program to manage identity and access privileges
  • Assist in the delivery of key IAM projects such as:
    • Provisioning / De-provisioning processes (incl. HR Process Integration)
    • Identity Governance and Administration (IGA)
    • Privileged Access Management (PAM)
    • Identity Provider (IdP)
    • Identity integration with cloud platforms and applications
  • Assist and advise stakeholders in the planning and deployment of Active Directory, Azure Active Directory authentication and/or Federated Authentication using SAML, OIDC, and other Federation protocols for new Innovapost applications.
  • Maintain and update Innovapost IAM policies and procedures to reflect changes driven by new technologies.
  • Interface with Innovapost’s outsourcing partners to ensure Innovapost’s access management policies and procedures are adhered to.
  • Generated reports to audit adherence to Identity and processes.

Critical Skills, Competencies and Characteristics


  • Access Management: understanding of the principles of privileged and production access, as well as strong discipline regarding enforcement of access management core principles
  • Client Management: experienced in effectively interacting and communicating with business partners
  • Project Management: experienced in managing multiple dependencies between IAM projects with a proven track record of successful IAM deployments
  • Security and Risk Management: knowledge of information security and risk control frameworks such as NIST, COBiT, ISO 27001, ITIL, CIS and ITSG is preferred; knowledge of technological trends and developments in the area of information security and risk management
  • Experience in cloud Identity management with various cloud providers.
  • Experience with Directories such as Active Directory, Azure Active Directory, IDaaS.
  • Solid understanding of IaaS operating systems such a Windows Server, Linux/Solaris, Windows 10.
  • Experience implementing Federation to applications using SAML, OIDC, and other Federation protocols.
  • Experience writing Powershell, Perl and other scripts to gather and triage information.
  • Experience managing and analysing Identity data and preparing reports with MS Excel.


  • 5 years’ experience or more in one or more technical areas of Information Security and especially in IAM (as a performance and/or security testing specialist) with attribute and role based access controls
  • 3-5 years’ technical leadership
  • Technical or architectural experience of IAM solutions is a strong asset


  • Academic: undergraduate degree in engineering, computer science, business, or equivalent (required), Graduate degree in Business Administration (MBA) (Asset)
  • Certifications: CIAM (Asset), CISSP (Asset), ITIL foundations (Asset)


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