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Business Architect

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Date: Apr 7, 2021

Location: Ottawa, ON, CA, K2K 3N5

Company: Innovapost

Who is Innovapost

Great question! We are the technology arm of the Canada Post Group of companies. This includes Canada Post, Purolator, and SCI. By joining us you will be able to make a positive impact on how every Canadian delivers and receives their packages and mail. Next time you see your neighbor picking up their mail and receiving a package, you will be able to say “you’re welcome!”

What role will you play?

Reporting to the Business Domain Architect (“BDA”), the Business Architect collaborates with the Business Solution Delivery team (“BSD”) in a key role in transforming the business. You will work with senior management in both business and IT to develop an integrated view of the enterprise that aligns planning and investments with business strategy, and that improves business efficiency by identifying change opportunities.  This role also focuses on future state capabilities and translates how strategy will be operationalized, articulating various aspects of the business and their relationships to each other. The Business Architect facilitates the negotiation of requirements among multiple stakeholders to a common understanding across teams. The Business Architect bridges the needs of the business partners with the use of IT and identifies options for designing and improving business systems. This position is within the Chief Operating Officer IT Team (COO).

What will you be responsible for? (Apart from Innovating)

The successful candidate will be expected to contribute fully as a hands-on Business Architect and be able to leverage your knowledge in defining and helping to bridge the gap between business and technology. 

  • Evaluate the impact of key investments on the business capabilities of the organization through key views that describe the organization
  • Steward business ideas and investments through the planning phases of the idea and evaluate the strategic importance, priority and impact of the investment
  • Describe the primary business functions of the enterprise from the perspectives of the customer, shipper and business operation.
  • Identify and describe external entities such as customers, shippers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.

What Skills do you need for this Role?

  • Strong communication and facilitation skills, ability to influence
  • Critical thinking, problem solving and analytical skills.
  • Strong stakeholder management skills, with the ability to build relationships as well as managing and resolving conflict
  • Experience modeling business processes using a variety of tools and techniques
  • Strategy, Roadmap, and Planning skills
  • Minimum 3 years Agile IT experience

Additional Skills that set you apart?

  • Experience in contributing to the success of a range of small-to-medium initiatives with escalating levels of complexity and business criticality
  • Excellent understanding of business context and mode of operations
  • Proven ability to identify, formalize, and problem solve business needs
  • Exceptional interpersonal skills in areas such as teamwork, facilitation and negotiation
  • Mature perspective on architecture principles and frameworks
  • Adaptable to change


Achievement & Results Focus
Customer Focus
Technical Knowledge


  • Academic: university degree in business or information systems or equivalent experience or combination thereof (required),
  • Graduate degree in Business Administration (MBA)(Asset)
  • Certifications: Certified business analysis professional (CBAP) (Asset), BABOK (Asset), ITIL foundations (Asset), Project Management Professional (PMP), TOGAF certification (Asset)


The work we do at Innovapost impacts every Canadian. To work with us, you must be eligible to obtain a Canada Post Reliability Security Clearance.

Good luck! We are looking forward to meeting you, but unfortunately, we will not be able to meet all of you!